Yealink – How To Conference

Place a call to the first party. Select Conference to place a new call. The active call is placed on hold. Dial the second party’s number. You can also select the desired contact from the search list, or select a contact from the placed call list or Directory before you enter the number. When the…

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Yealink – How To Transfer

During a call, you can transfer the call to another contact. You can use one of three ways: Blind Transfer: Transfer a call directly to the third party without consulting. Semi-Attended Transfer: Transfer a call when receiving ringback. Attended Transfer (ConsultativeTransfer): Transfer a call with prior consulting. Blind Transfer Press the TRANSFER key or Transfer…

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Can I use my phone at home?

Yes, your phone can be taken to a home, though you will need a power supply to power the phone (it is likely currently being powered by a piece of equipment in your offices that powers all the phones). There is a chance that your home’s internet will not be able to support the phone,…

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Manuals and Guides

Manuals and Guides If you can’t find the manual you’re looking for please contact us and we can provide support. Get A Real Person Speak with an actual support specialist on our team. Call Support Specialist CounterPath Bria App for iOS or Android – Setup Guide X-Lite 5 for Windows User Guide (Renamed Bria) X-Lite…

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Conference Rooms

How To Use Your Conference Rooms 1) Dial your conference room phone number 2) When prompted enter your I,D. Code 3) You will be prompted to your name followed by a # 4) Your presence will then be announced to the conference room 5) You will hear a beep then you are in the room

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Do Not Disturb

How To Use Do Not Disturb 1) Press DND button on phone and all calls to your extension will be sent to voice mail This feature may not be available on all phones

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Custom Message On Hold

How To Use Custom Message On Hold With a Custom Message On Hold a different message can be played for different departments or extensions… telling about policies and procedures or specials that might be offered. We work with a professional Message On Hold company known as Captive Audience. Captive Audience will produce your Message On…

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Music On Hold Methods

How To Use Music On Hold Methods There are a couple of different ways we can set up your Music On Hold: 1) Restart play… the same file will restart at the beginning. 2) Random file play… Each time a caller is put on hold a different file will play

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How To Use Flexible Routing

How To Use Flexible Routing Calls can be routed by time of day and day of week This feature is completely custom designed to your specification and there different ways to use it, please ask your programmer for exact instructions on how to use it for your application.

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