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Changes In The Cybersecurity Insurance Market

By Lilly Ice | December 6, 2022

Cybersecurity insurance still represents a pretty new concept for many SMBs. This new kind of insurance started in the 1990s to provide coverage for large enterprises to cover things like data processing errors and online media. Since then, the policies for this type of liability coverage have changed radically. Today, cyberinsurance policies cover the usual…

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Simple Setup Checklist for Microsoft Teams

By Lilly Ice | November 15, 2022

Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of…

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7 Tips To Avoid Computer Buyer’s Remorse

By Lilly Ice | November 10, 2022

Have you ever bought a new computer and then suffered buyer’s remorse a few months later? Perhaps you didn’t pay attention to the storage capacity and ran out of space. Or you may have misunderstood memory specs and experienced constant freeze-ups. Investing in a new PC isn’t something to take lightly. Doing your research ahead…

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Create A Smooth BYOD Program

By Lilly Ice | November 9, 2022

Bring your own device (BYOD) as a  concept took hold after the invention and wide adoption of the smartphone. When phones became computers, software developers began creating apps for those phones. As of now, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints…

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Advantages of Using Conditional Access

By Lilly Ice | November 8, 2022

Passwords have presented a major security concern as long as they’ve existed. Eighty-one percent of security incidents occur due to stolen or weak passwords. In addition, employees regularly neglect the basics of good cyber hygiene. For instance, 61% of workers use the same password for multiple platforms. 43% have shared their passwords with others for…

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Year-end Technology Review Priorities

By Lilly Ice | November 7, 2022

As the year enters the last quarter, now is the time to plan for the future.  Businesses are made up of people, and people begin the new year with hope for growth and improvement.  Today, business operations frequently depend on technology. Review your company’s IT for optimization of tech and its use. A year-end technology…

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7 Apps To Improve Customer Experience in 2023

By Lilly Ice | November 5, 2022

Paying attention to your customer’s process of experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that don’t focus on how their customer journey goes. In this digital age, customers expect more from those they do business with because of the gains of technology. In today’s world, people…

Business Phone Service Differences

By Lilly Ice | October 31, 2022

What makes a business phone system so different from a regular phone line? Most of us have grown up with phones these days since every home had one.  Today, the vast majority of us have smart phones that we use all the time. So what makes business phone systems so different? For a single person…

Best VoIP Service Options

By Lilly Ice | October 27, 2022

What the best VoIP service out there? Well, of course, we think we are. After all, this is our website. Joking aside, though, what the best VoIP service for you consists of depends on your precise needs.  For instance, our company focuses on business phone systems, so if you’re looking for residential service, you’re probably…

Cloud PBX Phones for Business

By Lilly Ice | October 25, 2022

Before we can talk about a cloud PBX, first we must define what is a PBX in the first place.  PBX stands for Private Branch Exchange, and at the core it consists of the system that lets a business have internal extensions, transfer calls between those extensions, and conference calling.  Once upon a time, businesses…