Yealink – How To Transfer

During a call, you can transfer the call to another contact.

You can use one of three ways:

Blind Transfer: Transfer a call directly to the third party without consulting.

Semi-Attended Transfer: Transfer a call when receiving ringback.

Attended Transfer (ConsultativeTransfer): Transfer a call with prior consulting.

Blind Transfer

1. Press the TRANSFER key or Transfer during a call.
2. Do one of the following:
   • Enter the number or select a contact from the placed call list you want to transfer to.
   • If you have set a Speed Dial key, you can also press the Speed Dial key to transfer the call to the contact directly.
   • Press Directory, Select the desired contact from the Directory list.
3. Press BTransfer or the TRANSFER key to complete the transfer.

Tip: If you are using a handset, the transfer can be completed by hanging up the handset.

Semi-Attended/AttendedTransfer

1. Press the TRANSFER key or select Transfer during a call.
2. Do one of the following:
   • Enter the number or select a contact from the placed call list you want to transfer the call to.
   • Select Directory. Select the desired contact from the Directory list.
3. Press the OK key or select Send.
4. Do one of the following:
   • When you hear the ringback tone, press the TRANSFER key or Transfer to finish a semi-attended transfer.
   • After the contact answers the call, press the TRANSFER key or Transfer to finish an attended transfer (consultative transfer).

Tip: If you are using a handset, the transfer can be completed by hanging up the handset.