IT Management
10 Ways To Fight Bot Fraud In Ads
As digital advertising grows ever more important for businesses. As it grows, so does the need to protect those investments from bots. These automated programs quickly eat into your budget by clicking on ads and skewing your data. Ultimately bots waste your money, damage your ROI, and interfere with marketing analysis. Bot traffic is bad…
Read MoreIntegrating VoIP with UCaaS
VoIP (Voice over Internet Protocol) has become an essential component of unified communication systems, enabling organizations to communicate seamlessly and efficiently. In this article, we’ll explore how VoIP works and its benefits as part of a unified communication system. Firstly, let’s understand what VoIP is. VoIP is a technology that allows users to make voice…
Read MoreBenefits of Virtual Fax for SMBs
Virtual fax is a powerful tool for small to medium businesses (SMBs) that need to communicate sensitive information in a secure and efficient manner. Unlike traditional fax machines, virtual fax services offer a wide range of benefits that can help improve the workflow and productivity of your business. In this article, we will explore the…
Read MoreBenefits of Small Business Texting
In today’s fast-paced business environment, it’s important for small businesses to leverage every possible advantage to stay ahead of the competition. One of the most effective ways to do this is through business texting. Business texting, or the act of sending text messages to customers or clients for business purposes, has become an increasingly popular…
Read MoreAutomatic Call Distribution for SMBs
Automatic call distribution, commonly referred to as ACD, serves a vital aspect of modern-day business communication. ACD technology allows direction of incoming calls to the appropriate agents or departments, improving customer service and call handling efficiency. In this article, we explore how ACD technology can benefit small businesses. Improved Call Management Small businesses often employ…
Read MoreMedtech and Fintech: Is VoIP Secure?
Voice over Internet Protocol (VoIP) revolutionized the way we communicate with each other. It enables us to make voice calls, send text messages, and share multimedia content over the internet. However, one of the biggest concerns that people talk about when it comes to VoIP is security. Is VoIP secure enough for medical and financial…
Read MoreWhy Upgrade Your Business Phone System?
If you’re still using outdated business phone systems, it’s time to upgrade. Upgrading your phone system not only improves communication within your company, but also enhances customer service and streamlines your business operations. We looked long and hard at the benefits of upgrading your business phone systems and why it’s a good idea so you…
Read MorePick the Best Business VoIP Provider
As the world becomes increasingly connected and businesses operate across multiple locations and time zones, having a reliable and efficient communication system is essential. Voice over Internet Protocol (VoIP) has emerged as a popular solution for businesses of all sizes looking to improve their communication capabilities. However, with so many business VoIP providers available, it…
Read MoreTrends and Benefits of Call Center Tech
Call center technology has transformed the way businesses interact with their customers. Today, call centers leverage sophisticated tools and software to provide efficient and effective customer service. In this article, we’ll explore what call center technology is, how it works, and the benefits it provides to users. What is Call Center Technology? Call center technology…
Read MoreSIP ALG: Why Turn It Off
Session Initiation Protocol (SIP) offers a widely used protocol for initiating, maintaining, modifying and terminating real-time multimedia sessions between endpoints on the Internet. SIP became an integral part of the modern communication infrastructure since it’s invention. It gets used in a variety of applications today. Apps include voice and video over IP (VoIP), instant messaging,…
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