Do Not Disturb

How To Use Do Not Disturb 1) Press DND button on phone and all calls to your extension will be sent to voice mail This feature may not be available on all phones

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Last Number Redial

How To Use Last Number Redial 1) Press LNR or RD or Redial button on phone and the last number you dialed will be dialed again This feature may not be available on all phones

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Call Conference / Three-Way Calling

How To Use Call Conference / Three-Way Calling To start a conference: While speaking to party A: 1) press the “Conference” button 2) when you hear dial tone, call party B 3) when party B answers, press the “Conference” button again To end a conference call: To terminate all parties: 1) Hang-up the phone To…

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Call Park (Static)

How To Use Static Call Park while speaking to the caller: 1) press the transfer button then *89 + the parking position, the caller will then hear your music on hold if you have it 2) you may then hang up the phone 4) then any other user on the system can dial that code…

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Call Park (Dynamic)

How To Use Dynamic Call Park while speaking to the caller: 1) press *789 ( the caller will her you dial the *789 and then your music on hold ) 2) the system will tell you the position of the park 601 – 625 ( depending on how many Call Park positions your company has…

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Intercom (Voice Announce)

How To Use Voice Announce Intercom ( YeaLink Phones ) 1) Lift handset or press speakerphone 2) Dial *4 + the extension of the phone you want to voice announce to 3) Start speaking If the other person in on the phone they will get the option to let the call come thru or reject…

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Intercom

How To Use Intercom 1) Lift handset or press speakerphone 2) Dial the extension of the phone you want to speak with 3) When the person answers the phone start speaking If the other person in on the phone depending on the phone settings the call may go to voice mail. There are settings in…

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Call Transfer Directly to Voicemail

Transfer Call Directly To Voice Mail To transfer a call directly to voicemail: While speaking to the caller: 1) press the “Transfer” button 2) when you hear dial tone, dial *7 + the extension number of the voicemail you would like to transfer them to 3) hang-up or press the “Transfer” button again

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