How To Use Dynamic Call Park
while speaking to the caller:
1) press *789
( the caller will her you dial the *789 and then your music on hold )
2) the system will tell you the position of the park 601 – 625 ( depending on how many Call Park positions your company has )
3) you may then hang up the phone
4) then any other user on the system can dial that code and the call will come to their phone immediately
The caller must be picked up before 5 minutes ( default ) or the call will ring back to the phones that normally ring on incoming calls.
If more or less than 5 minutes is needed please let our support department know.
Posted in: Basic Call Handling