Integrating VoIP with UCaaS

VoIP (Voice over Internet Protocol) has become an essential component of unified communication systems, enabling organizations to communicate seamlessly and efficiently. In this article, we’ll explore how VoIP works and its benefits as part of a unified communication system. Firstly, let’s understand what VoIP is. VoIP is a technology that allows users to make voice…

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7 New Customer-Facing Technologies

Free Call Center Customer Service vector and picture

Customers seek convenience. In today’s world, that means the use of technology to simplify their lives. When designing webforms or POS systems, we must prioritize the customer experience. Unhappy customers tend to abandon a company, and their dissatisfaction may not be due to the quality of products or services offered. It often results from difficulties…

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Check Out the Coolest Tech from CES 2023

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At the beginning of each year, a group of global innovators meets. They introduce and show off breakthrough technologies. It’s done at the Consumer Electronics Show (CES), which is typically held each January in the U.S. This year, over 3,200 exhibitors from 173 countries showed off the future. Giving us a glimpse of what could…

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Compare and Contrast Yealink T57W & T58W

If you’re a small business owner looking for an efficient and cost-effective communication solution, the Yealink T57W and T58W are both excellent choices. This advanced IP phone is specifically designed to meet the needs of small businesses and offers a range of features and benefits that can help improve your business operations. What Both Business…

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Streamline Meetings In Hybrid Businesses

Excessive business meetings cause a variety of problems for individuals and organizations. When meetings take up too much time, they interfere with productivity and result in missed deadlines.  Gumming up the works like this impacts the overall success of the business. Moreover, when there are too many meetings, individuals get overwhelmed, leading to a feeling…

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How To Use Business VoIP Phones

So, your company added a brand new shiny VoIP business phone system, and you got handed your new phone and told “good luck!” You’re sitting there wondering how to use this new phone without wasting yours or everyone else’s time. Fortunately, in the last twenty years a lot of programmers worked to make VoIP business…

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The Metaverse: Possible Business Change

Free illustrations of Metaverse

This past year everyone started talking about the “metaverse.” What is it and what does it actually mean for businesses? Is it just something that social media companies need to be concerned about or are the Powers That Be trying to change everything again? It seems to be the second one.  Regardless of what has…

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