Articles
Professional Documentation of Phone Calls
“If it’s not documented, it didn’t happen.” How many times has that saying been tossed around in companies? Alas, it’s true, but the question comes up of how? How does a team professionally document phone calls in a consistent manner that holds up over years? Let us help with that. Establish clear, easy call documentation…
Voice Communication Still Matters
Despite repeated claims, voice communications haven’t died. Yes, texting, emailing, and instant messaging all make their impacts on communication, but they don’t solve everything. Voice communication often conveys more information in tone and nuance during some conversations. Because of that, a voice call can often compress the amount of time the conversation will take. In…
Business Phone Buyer’s Free 10 Step Checklist
Welcome to NoContractVoIP‘s 10 step checklist for buying the business telecom system your company needs. We hope to help you make the best decision for your business now and for years to come, no matter what your needs and choices. How long are you stuck for? Many business phone providers demand contracts for a set…
10 Tips for Clear Business Phone Calls
Etiquette, at its heart, has always been about making communication easier and clearer. It’s much simpler to understand each other when we agree on the forms, rules, and standards used in written and verbal communication. Phones are here to stay, but they present their own challenges in communication. They can be difficult to understand each…
Upgrade Cycles in Business
Introduction As consumers in an increasingly tech-centric culture, we have already had the idea of upgrade cycles ingrained into our purchasing habits. News stations regularly run stories about the newest gadget and when you should expect to upgrade your current device. Even if you manage to avoid traditional media, the Internet and word-of-mouth ensure that…
Softphones In Business Telecom
Softphones allow users to make phone calls over the internet by way of computers or smartphones, with all the features of a desk phone and more. These phones work using software installed on the device in question, connecting the device with a business’s network. Softphones can be installed on laptops, tablets, or smartphones. They allow…
VoIP Phones, Why Should Businesses Care?
Phones are phones, right? A business gets a phone system, it rings, we talk to people, we should just forget about it, shouldn’t we? Well, yes and no. We should just be able to forget about it, we should be able to just expect to communicate with people and not have to think about if…
Tech Debt
Introduction As typical consumers, we became very familiar with the concept of financial debt. This type of debt gets incurred when money is borrowed to make a purchase, as seen in the usage of credit cards. Debt, when utilized responsibly, allows spenders to make large purchases and pay them off over time. But when it…
Compare VoIP vs. Landlines
Should Your Business Upgrade? Between the years of 2000 to 2023, the United States reported the addition of over 35 million VoIP lines, bringing the total to over 41.6 million lines. Furthermore, a study done by Blueface Business Communications in 2018 reported that 61% of businesses with traditional landline phone systems adopted claimed they were…
The Ongoing Chip Crisis
The Ongoing Chip Crisis Introduction If you are planning to buy electronics as gifts for this holiday season, you may already be too late. Although Christmas is still more than a month away, consumers should prepare to see popular electronics already sold out, marked up by resellers, or afflicted by lengthy delivery times. The severe…