Articles

Checklist For Office Moves

By Lilly Ice | February 16, 2023

Just like a family can need a bigger home, businesses often outgrow their office space. Research shows that businesses relocate on average every seven years. However, whether the move is due to growth, company relocation, or a change of scenery, moving offices can have a significant impact on employees. With the recent global pandemic, many…

Employee Tracking: Pros and Cons

By Lilly Ice | February 15, 2023

In light of the pandemic, employers worldwide have had to make adjustments to how their workforce operates. Remote work became a permanent fixture. The shift towards work-from-home and hybrid models presents advantages for both organizations and employees. Cost savings represents a major driver for supporting remote work. Employee morale and productivity consistently run much higher…

SIP ALG: Why Turn It Off

By Lilly Ice | February 10, 2023

Session Initiation Protocol (SIP) offers a widely used protocol for initiating, maintaining, modifying and terminating real-time multimedia sessions between endpoints on the Internet. SIP became an integral part of the modern communication infrastructure since it’s invention. It gets used in a variety of applications today. Apps include voice and video over IP (VoIP), instant messaging,…

10 Tips To Work From Home

By Lilly Ice | February 9, 2023

Working from home has become a norm for many employees in a post COVID world. While the flexibility of working from home is convenient for many, it can also bring new challenges. In this article, we will discuss tips for making the most out of your home office experience. Establish a Dedicated Workspace Having a…

How Much Data Does VoIP Use?

By Lilly Ice | February 8, 2023

VoIP provides numerous benefits for businesses, including reduced monthly costs and enhanced communication capabilities for your team with customers and prospects. It is important to understand the data usage of VoIP to avoid surpassing your internet plan. VoIP operates through the internet, utilizing your high-speed connection to complete calls. Although the data usage of VoIP…

Is That Text From Your CEO A Scam?

By Lilly Ice | February 7, 2023

Imagine working away at your job when you suddenly receive a text from the CEO of your company, asking for your assistance. The text says the CEO needs you to purchase six gift cards worth $200 apiece and send the information immediately. The sender promises repayment before the end of the day and mentions that…

How Does VoIP QoS Improve Calls?

By Lilly Ice | February 6, 2023

If you’re having issues with call quality when using VoIP, don’t worry, you’re not alone. Many users of hosted phone services face voice quality problems, regardless of their internet connection speed. Fixing sound quality issues in VoIP calls can be difficult, but it’s important to address them as delays and silence can harm your credibility…

4 Ways To Make Data Breaches Cheaper

By Lilly Ice | February 5, 2023

Businesses want to avoid data breaches at all costs, but they offer an increasingly common threat in today’s environment. In fact, 83% of organizations suffered more than one breach last year, according to the IBM Security 2022 Cost of a Data Breach Report. (IBM Security 2022 Cost of a Data Breach Report) The consequences of…

Troubleshoot 10 Easy To Fix VoIP Problems

By Lilly Ice | February 1, 2023

Since you’re reading this, odds are good you use VoIP phones and are having issues with them.  Common complaints include choppy conversations, awful audio, phones not ringing, and one person not being able to hear the other. No matter what frustrating VoIP phone problem you’re having, we’ve heard them all.  We’ll show ourselves out for…

How Much Do Bad Phones Cost?

By Lilly Ice | January 25, 2023

Business phone systems get counted as core infrastructure for any business these days. Companies cannot afford to be without them. It’s amazing, then, at the level of bad service companies often endure from their phone provider. People often fear change, even if their current solution is costing an incredible amount of money. Periodic review of…