Articles

Great leaders aren’t always found with official titles.  Their business card might read CEO, or Manager, but then again they might not. Any given person can demonstrate leadership qualities, and we should all work to develop them. Leadership isn’t about winning a popularity contest. Real leaders don’t have to be universally liked to be respected.…

Education is constantly evolving towards new forms of productive interaction for students to explore contexts and situations where they can apply their obtained knowledge. Innovation is actually what boosts the permanent shift in the education system.  If you’re passionate about the teaching field, you should continue reading this article. To begin, consider the following statistics,…

As business goes global, we in the US collaborate more and more with partners and clients in Canada.  International calling can be anxiety-inducing, but it really doesn’t have to be.  Follow our guide and we’ll have you calling Canada from the US in no time. We’ll also tell you how to do it for less…

As our neighbors on this continent, Mexico is becoming more and more of a business partner to the United States every day.  Therefore, it’s increasingly likely that business owners will need to place calls to Mexico in order to connect with contacts, talk with suppliers, and get business rolling more effectively. When calling Mexico from…

The modern news cycle perpetually reports stories regarding the spread of social media throughout our society, transcending demographics. Although parents may consider it bad, this is great news for business leaders. Rapid dissemination of information to a global audience promotes brand awareness at a cost that is typically lower than traditional advertising. Social media advertisements…

Despite repeated claims, voice communications haven’t died. Yes, texting, emailing, and instant messaging all make their impacts on communication, but they don’t solve everything.  Voice communication often conveys more information in tone and nuance during some conversations. Because of that, a voice call can often compress the amount of time the conversation will take.  In…

Etiquette, at its heart, has always been about making communication easier and clearer. It’s much simpler to understand each other when we agree on the forms, rules, and standards used in written and verbal communication. Phones are here to stay, but they present their own challenges in communication. They can be difficult to understand each…

Phones are phones, right? A business gets a phone system, it rings, we talk to people, we should just forget about it, shouldn’t we? Well, yes and no.  We should just be able to forget about it, we should be able to just expect to communicate with people and not have to think about if…