Articles
Everyday Objects Lead To Identity Theft
An innocent looking child’s toy caused a data breach. An identity thief trolling the neighborhood at night finds your trash can outside to be a treasure trove. Many people overlook how everyday objects lead to identity theft, instead focusing solely on their computers and cloud accounts. Although it remains vital to create strong passwords and…
7 New Customer-Facing Technologies
Customers seek convenience. In today’s world, that means the use of technology to simplify their lives. When designing webforms or POS systems, we must prioritize the customer experience. Unhappy customers tend to abandon a company, and their dissatisfaction may not be due to the quality of products or services offered. It often results from difficulties…
Virtual Appointments Feature in MS Teams
Salespeople frequently arrange virtual appointments to answer product-related questions, and software companies enable individuals to schedule live demos. Telehealth therapists allow clients to reserve video sessions, and scheduling appointments is a prevalent task. Microsoft Teams has recently introduced a new feature, Virtual Appointments, which will appeal to various groups. This feature provides a unique meeting…
App Fatigue: A Security Issue
Employees today use an increasing number of apps and web tools on a regular basis. Most departments use about 40-60 different digital tools. According to a survey, 71% of employees feel that using so many apps makes work more complex. Every day, we use many apps that generate various alerts, such as a “ping” when…
Check Out the Coolest Tech from CES 2023
At the beginning of each year, a group of global innovators meets. They introduce and show off breakthrough technologies. It’s done at the Consumer Electronics Show (CES), which is typically held each January in the U.S. This year, over 3,200 exhibitors from 173 countries showed off the future. Giving us a glimpse of what could…
Benefits of Virtual Fax for SMBs
Virtual fax is a powerful tool for small to medium businesses (SMBs) that need to communicate sensitive information in a secure and efficient manner. Unlike traditional fax machines, virtual fax services offer a wide range of benefits that can help improve the workflow and productivity of your business. In this article, we will explore the…
Benefits of Small Business Texting
In today’s fast-paced business environment, it’s important for small businesses to leverage every possible advantage to stay ahead of the competition. One of the most effective ways to do this is through business texting. Business texting, or the act of sending text messages to customers or clients for business purposes, has become an increasingly popular…
Compare and Contrast Yealink T57W & T58W
If you’re a small business owner looking for an efficient and cost-effective communication solution, the Yealink T57W and T58W are both excellent choices. This advanced IP phone is specifically designed to meet the needs of small businesses and offers a range of features and benefits that can help improve your business operations. What Both Business…
Automatic Call Distribution for SMBs
Automatic call distribution, commonly referred to as ACD, serves a vital aspect of modern-day business communication. ACD technology allows direction of incoming calls to the appropriate agents or departments, improving customer service and call handling efficiency. In this article, we explore how ACD technology can benefit small businesses. Improved Call Management Small businesses often employ…
Support Improves Business VoIP Services
In today’s fast-paced business world, communication is key. Whether you are connecting with clients or collaborating with team members, having a reliable and efficient communication system is essential. That’s why many businesses are turning to Voice over Internet Protocol (VoIP) services to streamline their communication processes. However, even the best VoIP system can fall short…