Articles
Focus On Small Business Phone Systems
As a small business owner, you understand how important it is to have an effective communication system in place. And with the rise of remote work and virtual offices, a Voice over Internet Protocol (VoIP) phone system has become an essential tool for businesses of all sizes. VoIP phone systems offer a range of benefits…
Manage Your Tech Vulnerability
Innovation produces technology vulnerabilities as an unfortunate side effect. When software companies release new updates, their code often contains weaknesses that hackers exploit. Software makers subsequently address these vulnerabilities by releasing a security patch. The cycle continues with each new software or hardware update. Estimates suggest that hackers can penetrate approximately 93% of corporate networks.…
Why Upgrade From Windows 8.1?
Both large and small companies face a common cybersecurity problem: their computers still run on older operating systems. These devices might only be used occasionally by staff, or the company may use customized software that is incompatible with newer OS versions. As a result, when the OS becomes outdated, the system becomes vulnerable to cyberattacks.…
Think Twice Before Using AI Image Apps
Everyone is experiencing it. People are now seeing incredible CGI images of others on Facebook or Instagram and are curious to know, “How can I create one?” The evolution of filters and self-portrait apps has been significant. Nowadays, you can transform yourself to look like a Hollywood character from the latest animated blockbuster. Although the…
Data Backup vs Data Protection
People have needed to back up data since the days of floppy disks. Viruses, hard drive crashes, and other mishaps cause data loss. Almost everyone who uses any type of technology has experienced data loss at least once. In the US, about 140,000 hard drive crashes occur weekly. Over a period of five years, 20%…
Every Company Is Now a Technology Company
Whether you sell shoes or run an accounting firm, you need some type of technology to operate. Today’s companies aren’t just in the business of selling their own goods and services anymore. They also must master various types of digital tools. These tools include software, payment systems, computers, Wi-Fi networks, mobile devices, and more. Companies…
Pros and Cons of Cloud Phone Systems
In today’s fast-paced business world, we must use efficient communication methods. Whether communicating with clients, collaborating with team members, or managing remote employees, businesses need a reliable and efficient phone system that keeps up with their needs. That’s where cloud phone systems come in. To save everyone time and trouble, we explore the benefits of…
Why Upgrade Your Business Phone System?
If you’re still using outdated business phone systems, it’s time to upgrade. Upgrading your phone system not only improves communication within your company, but also enhances customer service and streamlines your business operations. We looked long and hard at the benefits of upgrading your business phone systems and why it’s a good idea so you…
Pick the Best Business VoIP Provider
As the world becomes increasingly connected and businesses operate across multiple locations and time zones, having a reliable and efficient communication system is essential. Voice over Internet Protocol (VoIP) has emerged as a popular solution for businesses of all sizes looking to improve their communication capabilities. However, with so many business VoIP providers available, it…
How To Use Call Center Analytics
As businesses grow and expand, call centers become a crucial component of many organizations. Call centers handle customer inquiries, complaints, and support requests. However, simply hiring for a call center is not enough. Data tracking and analysis from call center interactions proves vital for company leaders making data-driven decisions and improving customer satisfaction. Those decisions…