Articles

Cloud PBX Phones for Business

By Lilly Ice | October 25, 2022

Before we can talk about a cloud PBX, first we must define what is a PBX in the first place.  PBX stands for Private Branch Exchange, and at the core it consists of the system that lets a business have internal extensions, transfer calls between those extensions, and conference calling.  Once upon a time, businesses…

What is Right to Repair?

By Zach Paraiso | October 19, 2022

To nobody’s surprise, consumer electronics make up a significant segment of the global economy. In 2021 alone, the worldwide revenue for consumer electronics reached $690.5 billion. Clearly, everyday electronic use has become commonplace globally. The expertise required to repair these devices has become invaluable as a result. But in many cases, measures implemented by electronics…

Issues With MS Teams

By Lilly Ice | October 18, 2022

Microsoft Teams is, as usual, part of Microsoft’s comprehensive suite of tools.  Microsoft makes a point of interlocking their offerings in such a way as users can’t mix and match the tools those end users like the best.  If one has Windows, one is stuck with Microsoft Edge and it cannot be removed.  In a…

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What Does Microsoft Viva Sales Offer?

By Lilly Ice | October 15, 2022

Data entry often feels like shackles on salespeople’s feet.  The time they spend on data organization is time they’re not spending with customers. However, the collection and collation of sales data represents vital operating information for the company as a whole. The business as a whole must capture customer orders, quotes, needs, and more. Lead…

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Stop Insider Threats To IT Security

By Lilly Ice | October 13, 2022

Insider attacks represent one of the most difficult types of attacks to detect. An “insider” would be any given person who has legitimate access to the company network and data. This access can take many forms, such as a login or other authorized connection. When insiders have authorized system access, those credentials bypass certain security…

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Digital Employee Offboarding Checklist

By Lilly Ice | October 10, 2022

Digital footprints run rampant all over today’s offices and workplaces. Employees start creating these footprints the moment they’re hired. Each team member get a company email address and application logins the day they start. They often update their LinkedIn page immediately to connect with your company. Whenever an employee leaves a company, for whatever reason,…

Online Safety for Kids

By Zach Paraiso | October 6, 2022

As we all know, Internet access is not reserved strictly for adults checking work emails and attending Zoom meetings. In recent years, ease of Internet access for children has expanded dramatically; the percentage of children between the ages of 3 and 18 with home Internet access has increased to 95% as of 2019.  On one…

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Tips for Better Endpoint Protection

By Lilly Ice | October 6, 2022

Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network. The number of endpoints a company has will vary by business size. Companies with less than 50 employees have…

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9 Security Tips for Online Holiday Shopping

By Lilly Ice | October 5, 2022

With the holiday shopping season shifting into high gear, scammers are also revving up their schemes. These hackers are getting ready to thread their tendrils into all of those Internet transactions. Staying safe becomes very important during the purchasing excitement that takes people over.  It’s much easier to stay safe in the first place than…

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Helpful VoIP Features for Small Businesses

By Lilly Ice | October 5, 2022

Just a few years ago, VoIP was considered a “different” type of business phone system instead of the standard. The pandemic annihilated that way of thinking. Today, internet-based phone systems aren’t simply the norm. They have become mandatory for business continuity. During the pandemic, VoIP and video conferencing use shot up by over 210%. This…