Articles

Communications for Hybrid Workforces

By Lilly Ice | October 4, 2022

Remote and hybrid work, devised during the pandemic so businesses could keep going, is here to stay.  While some companies might want everyone to come back in, plenty of employees would rather not commute and enjoy not having to navigate in person office politics.  In addition, plenty of companies have discovered that remote and hybrid…

Social Media Scams Proliferate To TikTok

By Lilly Ice | September 30, 2022

Money flipping cons have been popular approximately as long as money has existed.  They’ve been popular on Instagram and Twitter for years. Of course, it was only a matter of time before they got to TikTok, given how popular that social platform is becoming.  The latest scam promises to turn a few hundred dollars’ worth…

Keeping Telecom Going During Shortages

By Lilly Ice | September 29, 2022

Supply chain problems and systemic shortages continue to impact multiple industries, and the telecommunications industry is not exempt. In fact, it often telecom harder. Customers are often willing to wait for the new vehicle they ordered, or make do for a bit without features that require a computer chip on backorder.  Business phone systems, however,…

VoIP Trends For The Future

By Lilly Ice | September 28, 2022

Traditional landlines and private branch exchange (PBX) systems were massive installations of copper lines and large switchboards.  When the Internet came along, Voice over Internet Protocol (VoIP) systems were developed to run voice calls over the Internet, offering a lower cost alternative to all that copper.  In VoIP’s early days, call quality was lower than…

Using VoIP To Compete In Business

By Lilly Ice | September 27, 2022

Since Alexander Graham Bell’s day, businesses have bought telephone services the same way they’ve purchased electricity, janitorial functions, and water for the cooler—as packaged offerings defined by an outside provider. Sure, companies could choose from a menu of configuration options and service plans, but, in the end, the phone company or vendor called the shots.…

Pros and Cons of Latest VoIP Solutions

By Lilly Ice | September 27, 2022

VoIP systems have put world class business telecom within the reach of small and medium businesses, including those run out of home offices. So, it only makes sense that these businesses are moving away from traditional phone companies to put everything online.  In techie jargon, they’re switching away from POTS (plain old telephone service) to…

Cut Business Overhead Costs With VoIP

By Lilly Ice | September 26, 2022

Every business needs telephones.  Regardless of the size or industry of the business, telecom is one of the expected items for running a business these days. As the world gets smaller, international calls come on the table as well.  Phones represent an overhead item that just will not go away. But what if you could…

white wooden door with silver door lever

Overview: Microsoft Productivity Score

By Lilly Ice | September 20, 2022

Productivity is much harder to track than activity, regardless of where employees are working. You spend good money on giving them tools, how can you know that they’re using those tools as effectively as possible? Can you empower them to adopt best practices? These are just a few of the questions that managers often ask.…

MacBook Pro on table beside white iMac and Magic Mouse

5 Digital Mistakes Companies Make

By Lilly Ice | September 16, 2022

The pandemic has been a shared reality for companies around the world. Lockdowns required major changes in how those companies operate. The status quo of having everyone work in the office no longer made sense. Many organizations quickly evolved to continue working through remote means. During the worst of the pandemic lockdown, an estimated 70%…

Dissecting Your PC For Performance

By Zach Paraiso | September 14, 2022

Desktop computers have grown to become essential tools in any successful business. But somehow, many business leaders would not be able to name the various components of their PC and their functions. Being generally aware of the roles of each component provides substantial assistance with any potential hardware troubleshooting. Furthermore, as the price of graphics…