Cut Business Overhead Costs With VoIP

By Lilly Ice | September 26, 2022

Every business needs telephones.  Regardless of the size or industry of the business, telecom is one of the expected items for running a business these days. As the world gets smaller, international calls come on the table as well.  Phones represent an overhead item that just will not go away. But what if you could…

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Overview: Microsoft Productivity Score

By Lilly Ice | September 20, 2022

Productivity is much harder to track than activity, regardless of where employees are working. You spend good money on giving them tools, how can you know that they’re using those tools as effectively as possible? Can you empower them to adopt best practices? These are just a few of the questions that managers often ask.…

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5 Digital Mistakes Companies Make

By Lilly Ice | September 16, 2022

The pandemic has been a shared reality for companies around the world. Lockdowns required major changes in how those companies operate. The status quo of having everyone work in the office no longer made sense. Many organizations quickly evolved to continue working through remote means. During the worst of the pandemic lockdown, an estimated 70%…

Dissecting Your PC For Performance

By Zach Paraiso | September 14, 2022

Desktop computers have grown to become essential tools in any successful business. But somehow, many business leaders would not be able to name the various components of their PC and their functions. Being generally aware of the roles of each component provides substantial assistance with any potential hardware troubleshooting. Furthermore, as the price of graphics…

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High Priority Vulnerabilities to Hackers

By Lilly Ice | September 13, 2022

One of the most unfortunate parts of working with technology is the vulnerabilities that each new piece of software contains.  Developers release software containing millions of lines of code, then hackers inevitably search for loopholes within that complex code to crack a system. Once each loophole is discovered, developers issue patches to “fix” it.  However,…

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Small Businesses Vulnerable To Attack

By Lilly Ice | September 13, 2022

Did you ever think that your small business was only a small target for cyberattacks? Perhaps you believed that you didn’t have anything a hacker could possibly want? Or that you just flew under their radar because your business wasn’t very visible? Sorry, we have bad news. A new report by cybersecurity firm Barracuda Networks…

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Internet Explorer’s End: What To Know

By Lilly Ice | September 10, 2022

As of June 15th, 2022, Microsoft has ended all support for Internet Explorer (IE). This marks the end of a nearly 20 year period in which IE was the main entry to the World Wide Web. IE ushered in the age of connection in 1995 and maintained possession of a majority of the browser market…

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Microsoft Defender For Individuals

By Lilly Ice | September 8, 2022

Microsoft often adds the business version of security apps to M365. However, the pandemic fundamentally changed the way we see the workplace.  The business environment shifted to a hybrid world, made up of multiple connected miniature offices within employee homes. Increases in outsourcing also contributed to massive change within company networks.  Freelancers now often work the…

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7 Pro Tips for Microsoft 365

By Lilly Ice | September 7, 2022

Microsoft 365 represents the most popular large scale office productivity software. It currently serves 48.8% of the global market share, barely edging out Google’s apps by a couple of percentage points. MS365 gets used by individuals, small & mid-sized businesses, all the way up to larger enterprise organizations. The program does everything a modern office…

Effective Leadership Vs Bullying

By Lilly Ice | August 31, 2022

Everybody wants to be that one in a million business leader, calm, cool, confident, and capable. Anyone who has ever worked in any industry can tell you that plenty of managers just come across as bullies instead. Nobody wants to be a bully.  Well, nobody who has gotten past sixth grade with all their teeth,…