10 Ways To Fight Bot Fraud In Ads

By Lilly Ice | April 17, 2023

As digital advertising grows ever more important for businesses. As it grows, so does the need to protect those investments from bots. These automated programs quickly eat into your budget by clicking on ads and skewing your data. Ultimately bots waste your money, damage your ROI, and interfere with marketing analysis. Bot traffic is bad…

Integrating VoIP with UCaaS

By Lilly Ice | April 13, 2023

VoIP (Voice over Internet Protocol) has become an essential component of unified communication systems, enabling organizations to communicate seamlessly and efficiently. In this article, we’ll explore how VoIP works and its benefits as part of a unified communication system. Firstly, let’s understand what VoIP is. VoIP is a technology that allows users to make voice…

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6 Tasks To Handle Data Privacy Updates

By Lilly Ice | April 13, 2023

Authorities realized a need to protect data once it began going digital. As a result, they created data privacy rules and regulations to address cyber threats. Many organizations must meet one or more data privacy policies. HIPAA compliance is mandatory for those in the U.S. healthcare industry and their service partners. Anyone who collects payment…

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Everyday Objects Lead To Identity Theft

By Lilly Ice | April 12, 2023

An innocent looking child’s toy caused a data breach. An identity thief trolling the neighborhood at night finds your trash can outside to be a treasure trove. Many people overlook how everyday objects lead to identity theft, instead focusing solely on their computers and cloud accounts. Although it remains vital to create strong passwords and…

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7 New Customer-Facing Technologies

By Lilly Ice | April 11, 2023

Customers seek convenience. In today’s world, that means the use of technology to simplify their lives. When designing webforms or POS systems, we must prioritize the customer experience. Unhappy customers tend to abandon a company, and their dissatisfaction may not be due to the quality of products or services offered. It often results from difficulties…

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Virtual Appointments Feature in MS Teams

By Lilly Ice | April 10, 2023

Salespeople frequently arrange virtual appointments to answer product-related questions, and software companies enable individuals to schedule live demos. Telehealth therapists allow clients to reserve video sessions, and scheduling appointments is a prevalent task. Microsoft Teams has recently introduced a new feature, Virtual Appointments, which will appeal to various groups. This feature provides a unique meeting…

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App Fatigue: A Security Issue

By Lilly Ice | April 6, 2023

Employees today use an increasing number of apps and web tools on a regular basis. Most departments use about 40-60 different digital tools. According to a survey, 71% of employees feel that using so many apps makes work more complex. Every day, we use many apps that generate various alerts, such as a “ping” when…

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Check Out the Coolest Tech from CES 2023

By Lilly Ice | April 5, 2023

At the beginning of each year, a group of global innovators meets. They introduce and show off breakthrough technologies. It’s done at the Consumer Electronics Show (CES), which is typically held each January in the U.S. This year, over 3,200 exhibitors from 173 countries showed off the future. Giving us a glimpse of what could…

Benefits of Virtual Fax for SMBs

By Lilly Ice | April 4, 2023

Virtual fax is a powerful tool for small to medium businesses (SMBs) that need to communicate sensitive information in a secure and efficient manner. Unlike traditional fax machines, virtual fax services offer a wide range of benefits that can help improve the workflow and productivity of your business. In this article, we will explore the…

Benefits of Small Business Texting

By Lilly Ice | March 31, 2023

In today’s fast-paced business environment, it’s important for small businesses to leverage every possible advantage to stay ahead of the competition. One of the most effective ways to do this is through business texting. Business texting, or the act of sending text messages to customers or clients for business purposes, has become an increasingly popular…